I purchased a home back in 2022 and inherited a hot springs hot tub with the home that I knew absolutely nothing about. I went to Lakeland as the hot tub was purchased from them. Even though I did not directly purchase through them, they were more than accommodating to my needs and teaching me about my hot tub. Recently my hot tub went down and stopped heating. I called them nervous about the cold weather coming and potentially doing further damage to the hot tub. They sent out their technician Mike same day and were able to get me up and running all while at a reasonable price! I will continue to use Lakeland for all my spa needs for the foreseeable future! Top notch service guys